:root{--rose-50: #fff1f2;--rose-100: #ffe4e6;--rose-200: #fecdd3;--rose-400: #fb7185;--rose-600: #e11d48;--rose-700: #be123c;--emerald-600: #059669;--emerald-700: #047857;--slate-50: #f8fafc;--slate-100: #f1f5f9;--slate-600: #475569;--slate-900: #0f172a;--ink: var(--slate-900);--mist: var(--rose-50);--paper: #ffffff;--lagoon: var(--rose-600);--deep: var(--rose-700);--line: #cbd5e1;--err: #b91c1c;--muted: var(--slate-600)}*{box-sizing:border-box}body{margin:0;background:var(--slate-50);color:var(--ink);font:400 1rem/1.6 Instrument Sans,system-ui,sans-serif}h1,h2,h3,.logo{font-family:Newsreader,Georgia,serif;font-weight:500;line-height:1.1;margin:0 0 .5rem}h3{font-size:1.25rem;line-height:1.25}h4{margin:1.2rem 0 .3rem;font-size:1rem}.h2,h2{font-size:clamp(1.8rem,4vw,2.6rem);color:var(--slate-900)}.wrap{max-width:1120px;margin:0 auto;padding:0 20px}.narrow{max-width:420px;display:grid;gap:14px}.block{padding:56px 20px}:focus-visible{outline:3px solid var(--rose-400);outline-offset:2px}a{color:inherit}.muted{color:var(--muted)}.small{font-size:.875rem}.err{color:var(--err)}.nav{display:flex;justify-content:space-between;align-items:center;height:76px;background:var(--paper);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:100;box-shadow:0 1px 3px #0000000d}.nav nav{display:flex;gap:24px;align-items:center}.nav nav a{text-decoration:none;font-weight:500;color:var(--slate-600);transition:color .2s}.nav nav a:hover{color:var(--rose-600)}.logo{font-size:1.8rem;text-decoration:none;color:var(--rose-700);font-weight:600;letter-spacing:-.02em}.hero{padding-top:80px;padding-bottom:64px;background:linear-gradient(to bottom,var(--rose-50),var(--slate-50));border-bottom:1px solid var(--line)}.hero h1{font-size:clamp(2.4rem,6.5vw,4.2rem);max-width:16em;color:var(--slate-900)}.lead{font-size:1.2rem;max-width:36em;color:var(--muted)}.row{display:flex;gap:16px;align-items:center;flex-wrap:wrap}.between{justify-content:space-between}.badge-rose{display:inline-block;background:var(--rose-100);color:var(--rose-700);padding:6px 14px;border-radius:99px;font-weight:600;font-size:.875rem;border:1px solid rgba(225,29,72,.2)}.lang-switcher{font-size:.95rem;font-weight:500}.active-lang{font-weight:700;color:var(--rose-700);text-decoration:underline}.btn{display:inline-block;background:var(--emerald-600);color:#fff;border:0;border-radius:10px;padding:14px 26px;font:600 1rem Instrument Sans,sans-serif;text-decoration:none;cursor:pointer;text-align:center;box-shadow:0 4px 12px #05966940;transition:all .2s ease}.btn:hover{background:var(--emerald-700);transform:translateY(-1px);box-shadow:0 6px 16px #05966959}.btn.ghost{background:transparent;color:var(--slate-900);border:2px solid var(--line);box-shadow:none}.btn.ghost:hover{border-color:var(--rose-600);color:var(--rose-600);background:var(--rose-50)}.btn.off{opacity:.45;pointer-events:none}.whatsapp-cta{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:50px;padding:12px 18px;border-color:#25d36659;color:#1f9d50;background:#ffffffd1}.whatsapp-cta:hover{color:#fff;border-color:#25d366;background:#25d366}.whatsapp-icon{width:21px;height:21px;flex:0 0 21px}.whatsapp-cta span{font-size:.88rem}.whatsapp-cta strong{font-size:.78rem;font-weight:700;letter-spacing:.01em}.link{background:none;border:0;padding:0;color:var(--rose-600);font:inherit;text-decoration:underline;cursor:pointer;font-weight:500}.link:hover{color:var(--rose-700)}.hero-features{display:flex;gap:16px;flex-wrap:wrap;margin-top:36px}.feature-pill{display:flex;align-items:center;gap:8px;background:var(--paper);padding:8px 16px;border-radius:99px;border:1px solid var(--line);font-size:.9rem;font-weight:500;box-shadow:0 1px 2px #00000005}.dot-green{width:8px;height:8px;background:var(--emerald-600);border-radius:50%;display:inline-block}.founder{background:var(--slate-900);color:#fff;padding:80px 0;border-top:1px solid var(--slate-900)}.founder .role,.founder .muted{color:#cbd5e1}.founder h2,.founder h3,.founder h4{color:#fff}.fgrid{display:grid;gap:40px}@media (min-width: 960px){.fgrid{grid-template-columns:4fr 5fr 4fr;align-items:start}}.photo{width:100%;aspect-ratio:4/5;object-fit:cover;border-radius:12px;display:block;box-shadow:0 10px 25px #00000026}.ph{display:grid;place-items:center;background:var(--rose-100);color:var(--rose-700);font:500 5rem Newsreader,serif}.role{color:var(--muted);margin:0 0 1rem;font-weight:500}.tags{list-style:none;padding:0;margin:0;display:flex;flex-wrap:wrap;gap:8px}.tags li{border:1px solid var(--line);background:var(--slate-50);color:var(--slate-900);border-radius:99px;padding:4px 14px;font-size:.875rem;font-weight:500}.sched{margin:0}.sched div{display:flex;justify-content:space-between;gap:12px;padding:8px 0;border-bottom:1px solid rgba(255,255,255,.12);font-size:.95rem}.sched dt{font-weight:500}.sched dd{margin:0;color:#e2e8f0}.dpage .sched div{border-color:var(--line)}.dpage{display:grid;gap:32px}@media (min-width: 960px){.dpage{grid-template-columns:4fr 4fr 4fr;align-items:start}}.card{background:var(--paper);color:var(--ink);border-radius:16px;padding:28px;display:grid;gap:16px;border:1px solid var(--line);box-shadow:0 4px 20px #0000000a}.card.shadow-card{box-shadow:0 10px 30px #00000014;border:1px solid var(--rose-100)}.card-sub-info{margin-top:16px;display:grid;gap:8px;font-size:.95rem;color:#e2e8f0}.quote-box{margin:12px 0 0;padding-left:12px;border-left:3px solid var(--rose-400);font-style:italic;color:#cbd5e1}label,.lbl{display:grid;gap:6px;font-weight:500;font-size:.95rem;color:var(--slate-900)}input,textarea,select{width:100%;font:inherit;padding:12px 16px;border:1.5px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);transition:border-color .2s}input:focus,textarea:focus,select:focus{border-color:var(--rose-600);outline:none;box-shadow:0 0 0 3px #e11d481a}.slots{display:grid;grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:8px;max-height:220px;overflow:auto;margin-top:4px}.slot{padding:10px 8px;border:1.5px solid var(--line);border-radius:8px;background:#fff;font:inherit;cursor:pointer;text-align:center;font-weight:500;font-size:.9rem;transition:all .15s}.slot:hover{border-color:var(--rose-600);background:var(--rose-50)}.slot.sel{background:var(--rose-600);color:#fff;border-color:var(--rose-600);box-shadow:0 2px 8px #e11d484d}.dgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:24px;margin:24px 0}.dcard{text-decoration:none;background:var(--paper);border:1px solid var(--line);border-radius:16px;padding:16px;transition:transform .2s,box-shadow .2s;display:grid;gap:8px}.dcard:hover{transform:translateY(-4px);box-shadow:0 12px 24px #0000000f}.dcard h3{margin-top:8px}.dcard .photo{aspect-ratio:1;border-radius:12px}.two{display:grid;gap:24px;margin-top:24px;align-items:start}@media (min-width: 900px){.two{grid-template-columns:1fr 1fr}}.arow{display:grid;grid-template-columns:140px 1fr 1fr;gap:12px;align-items:center}.chk{display:flex;gap:10px;align-items:center}.chk input{width:auto;accent-color:var(--rose-600);height:18px;width:18px}.prev{width:96px;height:96px;object-fit:cover;border-radius:8px;border:1px solid var(--line)}.tbl{width:100%;border-collapse:collapse;margin-top:16px;background:var(--paper);border-radius:12px;overflow:hidden;border:1px solid var(--line)}.tbl td{padding:16px 12px;border-bottom:1px solid var(--line);vertical-align:middle}.admin-dashboard{padding-top:46px;padding-bottom:88px;background:linear-gradient(180deg,#fff8f9,#f8fafc 42%)}.admin-page-header{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;margin-bottom:30px}.admin-page-header h1{margin-bottom:8px;color:var(--slate-900)}.admin-page-header>div>p:last-child{margin:0;color:var(--muted)}.admin-eyebrow,.admin-section-label{margin:0 0 8px;color:var(--rose-700);font-size:.72rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase}.admin-summary-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-bottom:22px}.admin-summary-card{display:flex;align-items:center;gap:14px;min-height:104px;padding:20px;background:var(--paper);border:1px solid var(--line);border-radius:16px;box-shadow:0 8px 24px #18312d0d}.admin-summary-icon{width:44px;height:44px;flex:0 0 44px;display:grid;place-items:center;border-radius:13px;background:var(--rose-50);color:var(--rose-700);font-size:1.15rem}.admin-summary-icon.active{background:#e7f7ef;color:var(--emerald-700)}.admin-summary-icon.featured{background:#fff6d9;color:#a36b00}.admin-summary-card small{display:block;margin-bottom:2px;color:var(--muted);font-size:.75rem}.admin-summary-card strong{color:var(--slate-900);font:600 1.55rem Newsreader,serif}.admin-panel-card{padding:26px;background:var(--paper);border:1px solid var(--line);border-radius:20px;box-shadow:0 14px 36px #18312d0e}.admin-panel-card+.admin-panel-card{margin-top:22px}.admin-panel-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:22px}.admin-panel-heading h3{margin-bottom:5px;color:var(--slate-900)}.admin-panel-heading p:last-child{margin:0;color:var(--muted);font-size:.86rem}.admin-primary-button{padding:11px 16px;border:1px solid var(--rose-600);border-radius:10px;background:var(--rose-600);color:#fff;font:600 .84rem Instrument Sans,sans-serif;cursor:pointer;box-shadow:0 8px 18px #e11d4829}.admin-primary-button:hover{background:var(--rose-700)}.admin-form-panel{margin-bottom:22px;padding:20px;background:var(--rose-50);border:1px solid var(--rose-100);border-radius:15px}.admin-form-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:16px}.admin-form-heading h3{margin-bottom:4px}.admin-form-heading p{margin:0;color:var(--muted);font-size:.82rem}.admin-close-button{width:34px;height:34px;flex:0 0 34px;border:0;border-radius:9px;background:#fff;color:var(--muted);font-size:1.2rem;cursor:pointer}.admin-form-panel .card{padding:0;border:0;box-shadow:none;background:transparent}.admin-form-panel label{color:var(--slate-900)}.admin-form-panel input,.admin-form-panel textarea{background:#fff;border-color:#d9e0e5}.admin-table-wrap{width:100%;overflow-x:auto;border:1px solid var(--line);border-radius:13px}.admin-table{width:100%;min-width:720px;border-collapse:collapse;background:#fff}.admin-table th{padding:14px 16px;background:var(--slate-50);color:var(--slate-600);font-size:.7rem;font-weight:700;letter-spacing:.07em;text-align:left;text-transform:uppercase}.admin-table td{padding:15px 16px;border-top:1px solid var(--line);vertical-align:middle}.admin-table tbody tr{transition:background .18s}.admin-table tbody tr:hover{background:#fcfbfa}.admin-person{display:flex;align-items:center;gap:11px;min-width:0}.admin-person-avatar{width:38px;height:38px;flex:0 0 38px;display:grid;place-items:center;border-radius:11px;background:var(--rose-100);color:var(--rose-700);font-weight:700}.admin-person strong,.admin-person small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.admin-person small{color:var(--muted);font-size:.77rem}.admin-status{display:inline-flex;align-items:center;gap:6px;padding:5px 9px;border-radius:99px;font-size:.72rem;font-weight:600}.admin-status:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}.admin-status.active{background:#e7f7ef;color:var(--emerald-700)}.admin-status.inactive{background:#f1f3f4;color:var(--slate-600)}.admin-featured-badge{margin-left:6px;padding:4px 8px;border-radius:99px;background:#fff4cf;color:#8a6000;font-size:.66rem;font-weight:600}.admin-actions{display:flex;flex-wrap:wrap;gap:6px}.admin-action-button{padding:7px 10px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--slate-700);font:600 .72rem Instrument Sans,sans-serif;cursor:pointer;transition:border-color .18s,color .18s,background .18s}.admin-action-button:hover{border-color:var(--rose-600);color:var(--rose-700);background:var(--rose-50)}.admin-action-button.accent{border-color:var(--emerald-600);color:var(--emerald-700)}.admin-listener-form{display:grid;grid-template-columns:1fr 1fr 1fr auto;gap:12px;align-items:end;margin-bottom:14px}.admin-listener-form label{gap:6px;color:var(--slate-700);font-size:.76rem}.admin-listener-form input{padding:11px 12px;border-radius:9px}.admin-listener-form .admin-primary-button{min-height:44px}.admin-message{margin:0 0 14px;padding:10px 12px;border-radius:9px;background:#e8f7ef;color:var(--emerald-700);font-size:.8rem}.admin-listener-panel{margin-top:22px}@media (max-width: 900px){.admin-summary-grid{grid-template-columns:1fr}.admin-listener-form{grid-template-columns:1fr 1fr}.admin-listener-form .admin-primary-button{width:100%}}@media (max-width: 640px){.admin-dashboard{padding-top:30px}.admin-page-header,.admin-panel-heading,.admin-form-heading{align-items:flex-start;flex-direction:column}.admin-page-header .row{width:100%}.admin-page-header .row .btn{flex:1}.admin-panel-card{padding:18px}.admin-listener-form{grid-template-columns:1fr}.admin-listener-form .admin-primary-button{width:100%}}.narrative-section{display:grid;gap:40px;background:var(--paper);border-radius:20px;border:1px solid var(--line);margin:40px auto}@media (min-width: 900px){.narrative-section{grid-template-columns:1.2fr 1fr;align-items:center;padding:64px}}.subtitle-lead{font-size:1.3rem;font-weight:500;color:var(--rose-700);font-family:Newsreader,serif;margin-bottom:1.5rem}.why-box{background:var(--rose-50);border:1px solid var(--rose-100);border-radius:16px;padding:32px;display:grid;gap:16px}.why-box h3{color:var(--rose-700)}.why-box ul{margin:0;padding-left:20px;display:grid;gap:12px;color:var(--slate-900);font-weight:500}.services-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:24px;margin-top:24px}.service-card{position:relative;padding-top:36px;border-top:4px solid var(--rose-600)}.serv-num{position:absolute;top:20px;right:24px;font-size:1.5rem;font-weight:700;font-family:Newsreader,serif;color:var(--rose-200)}.steps-section{background:var(--rose-50);border-radius:24px;margin:40px auto;border:1px solid rgba(225,29,72,.1)}.steps-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:24px;margin-top:24px}.step-card{background:var(--paper);padding:32px;border-radius:16px;border:1px solid var(--line);display:grid;gap:12px;box-shadow:0 4px 12px #00000008}.step-num-badge{width:36px;height:36px;background:var(--rose-600);color:#fff;border-radius:50%;display:grid;place-items:center;font-weight:700;font-size:1.1rem}.faq-section{margin-top:40px}.faq-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:24px;margin-top:24px}.foot{padding:48px 20px;color:var(--muted);border-top:1px solid var(--line);text-align:center;background:var(--paper);margin-top:60px;font-size:.95rem}@media (prefers-reduced-motion: no-preference){html{scroll-behavior:smooth}}.chat-fab{position:fixed;right:24px;bottom:24px;z-index:100;display:inline-flex;align-items:center;gap:10px;padding:13px 18px;border:0;border-radius:999px;background:var(--emerald-600);color:#fff;box-shadow:0 14px 32px #18312d3d;font:600 .94rem Instrument Sans,sans-serif;cursor:pointer;transition:transform .2s ease,box-shadow .2s ease,background .2s ease}.chat-fab:before{content:"✦";font-size:1rem}.chat-fab:hover{transform:translateY(-2px);background:var(--emerald-700);box-shadow:0 18px 36px #18312d4d}.chat-panel{position:fixed;right:24px;bottom:24px;z-index:100;width:min(390px,calc(100vw - 32px));height:min(650px,calc(100vh - 32px));min-height:420px;display:flex;flex-direction:column;overflow:hidden;background:var(--paper);border:1px solid rgba(24,49,45,.14);border-radius:20px;box-shadow:0 26px 70px #18312d38,0 4px 16px #18312d1a;animation:chat-pop .24s ease-out}.chat-head{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 18px 16px;color:var(--ink);background:linear-gradient(135deg,#f4f8f4,#fffdf8);border-bottom:1px solid var(--line)}.chat-title{display:flex;align-items:center;gap:11px;min-width:0}.chat-title>span:last-child{min-width:0}.chat-avatar{width:40px;height:40px;flex:0 0 40px;display:grid;place-items:center;border-radius:50%;background:var(--rose-100);color:var(--rose-700);font-size:1.15rem}.chat-title strong{display:block;font:600 1rem Newsreader,serif}.chat-status{display:flex;align-items:center;gap:6px;margin-top:2px;color:var(--muted);font-size:.76rem}.chat-status:before{content:"";width:7px;height:7px;border-radius:50%;background:#b6bdb9;box-shadow:0 0 0 3px #b6bdb929}.chat-status.connected:before{background:var(--emerald-600);box-shadow:0 0 0 3px #2e756424}.chat-close{border:0;padding:7px;border-radius:8px;background:transparent;color:var(--muted);font-size:1.35rem;line-height:1;cursor:pointer;transition:color .2s,background .2s}.chat-close:hover{color:var(--rose-700);background:var(--rose-50)}.chat-notice{margin:0;padding:12px 18px 8px;color:var(--muted);background:var(--paper);font-size:.7rem;line-height:1.45}.chat-notice strong{color:var(--ink)}.chat-body{flex:1;min-height:0;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:11px;background:#fbfaf6;scrollbar-width:thin;scrollbar-color:var(--rose-200) transparent}.chat-body .me,.chat-body .them{max-width:88%;margin:0;padding:10px 13px;border-radius:15px;font-size:.9rem;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere;box-shadow:0 2px 8px #18312d0a}.chat-body .them{align-self:flex-start;background:#fff;border:1px solid var(--line);color:var(--ink);border-bottom-left-radius:4px}.chat-body .me{align-self:flex-end;background:var(--emerald-600);color:#fff;border-bottom-right-radius:4px}.chat-empty{width:min(90%,290px);margin:auto;padding:24px;color:var(--muted);font-size:.85rem;text-align:center}.chat-empty>span{display:block;margin-bottom:8px;color:var(--rose-600);font-size:1.35rem}.chat-empty strong{display:block;margin-bottom:4px;color:var(--ink);font:600 1rem Newsreader,serif}.chat-empty p{margin:0;line-height:1.5}.chat-input{display:grid;grid-template-columns:1fr auto;gap:8px;padding:13px 14px 14px;background:var(--paper);border-top:1px solid var(--line)}.chat-input input{min-width:0;padding:11px 13px;border-radius:11px;border-color:var(--line);background:#f7f7f3}.chat-input input::placeholder{color:#8a9691}.chat-send{min-width:45px;height:45px;display:grid;place-items:center;border:0;border-radius:11px;background:var(--rose-600);color:#fff;font-size:1.1rem;cursor:pointer;box-shadow:0 7px 15px #c8554333;transition:background .2s,transform .2s}.chat-send:hover{background:var(--rose-700);transform:translateY(-1px)}.chat-send:disabled{cursor:not-allowed;opacity:.5;transform:none}.chat-actions{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:10px 14px;font-size:.75rem;color:var(--muted);background:var(--paper);border-top:1px solid var(--line)}.chat-actions .link{font-size:.78rem}.chat-action-button{border:0;background:transparent;color:var(--rose-700);font:inherit;cursor:pointer}.chat-restart{padding:12px 14px 14px;background:var(--paper);border-top:1px solid var(--line);text-align:center}@keyframes chat-pop{0%{opacity:0;transform:translateY(12px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}.agent-dashboard{padding-top:54px;padding-bottom:72px}.agent-dashboard-header{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;margin-bottom:28px}.agent-dashboard-header .h2{margin-bottom:8px;font-size:clamp(2.2rem,5vw,3.4rem)}.agent-eyebrow,.agent-section-label{margin:0 0 8px;color:var(--rose-700);font-size:.72rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase}.agent-subtitle{max-width:690px;margin:0;color:var(--muted);font-size:.98rem}.agent-dashboard-header .btn{flex:0 0 auto}.agent-status-strip{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:22px}.agent-status-item{min-height:92px;display:flex;align-items:center;gap:14px;padding:18px;background:var(--paper);border:1px solid var(--line);border-radius:14px;box-shadow:0 8px 24px #18312d0d}.agent-status-item>span:last-child{display:grid;gap:2px}.agent-status-item strong{color:var(--slate-900);font:600 1rem Newsreader,serif}.agent-status-item small{color:var(--muted);font-size:.74rem}.agent-status-dot{width:13px;height:13px;flex:0 0 13px;border-radius:50%;background:var(--emerald-600);box-shadow:0 0 0 6px #2e75641f}.agent-stat-icon{width:38px;height:38px;flex:0 0 38px;display:grid;place-items:center;border-radius:11px;background:var(--rose-50);color:var(--rose-700);font-size:1.1rem}.agent-dashboard-grid{display:grid;grid-template-columns:minmax(300px,.86fr) minmax(430px,1.35fr);gap:22px;align-items:start}.agent-queue-card,.agent-chat-shell{overflow:hidden;background:var(--paper);border:1px solid var(--line);border-radius:18px;box-shadow:0 18px 50px #18312d14}.agent-queue-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:22px 24px;border-bottom:1px solid var(--line);background:linear-gradient(135deg,#fff,#fbfaf6)}.agent-queue-heading h2{margin:0;font-size:1.35rem}.queue-count{min-width:42px;height:42px;display:grid;place-items:center;background:var(--rose-50);color:var(--rose-700);border-radius:50%;font-weight:700}.agent-queue-list{display:grid}.agent-queue-item{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:18px 22px;border-bottom:1px solid var(--line);transition:background .2s,transform .2s}.agent-queue-item:last-child{border-bottom:0}.agent-queue-item:hover{background:var(--slate-50)}.agent-person,.agent-chat-person{display:flex;align-items:center;gap:13px;min-width:0}.agent-person>span:last-child,.agent-chat-person>span:last-child{display:grid;gap:2px;min-width:0}.agent-person strong,.agent-chat-person strong{color:var(--slate-900);font:600 1rem Newsreader,serif}.agent-person small,.agent-chat-person small{color:var(--muted);font-size:.75rem}.agent-avatar{width:44px;height:44px;flex:0 0 44px;display:grid;place-items:center;border-radius:50%;background:var(--rose-100);color:var(--rose-700);font:600 1rem Newsreader,serif}.agent-accept-button{display:inline-flex;align-items:center;gap:8px;padding:10px 14px;border:1px solid var(--emerald-600);border-radius:9px;background:var(--emerald-600);color:#fff;font:600 .82rem Instrument Sans,sans-serif;cursor:pointer;transition:background .2s,transform .2s;white-space:nowrap}.agent-accept-button:hover{background:var(--emerald-700);transform:translateY(-1px)}.agent-empty-state{min-height:250px;display:grid;place-items:center;align-content:center;gap:7px;padding:38px;text-align:center}.agent-empty-state>span{color:var(--rose-200);font-size:2.6rem;line-height:1}.agent-empty-state strong{color:var(--slate-900);font:600 1.15rem Newsreader,serif}.agent-empty-state p{margin:0;color:var(--muted);font-size:.86rem}.agent-chat-header{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:18px 22px;background:linear-gradient(135deg,#f0f8f4,#fffdf8);border-bottom:1px solid var(--line)}.agent-chat-person small{display:flex;align-items:center;gap:6px}.agent-live-dot{width:7px;height:7px;border-radius:50%;background:var(--emerald-600);box-shadow:0 0 0 3px #2e75641f}.agent-end-button{padding:9px 13px;border:1px solid var(--rose-200);border-radius:8px;background:var(--rose-50);color:var(--rose-700);font:600 .8rem Instrument Sans,sans-serif;cursor:pointer}.agent-end-button:hover{background:var(--rose-100)}.agent-chat-empty{min-height:430px;display:grid;place-items:center;align-content:center;gap:8px;padding:40px;color:var(--muted);text-align:center}.agent-chat-empty>span{color:var(--rose-200);font-size:2.8rem;line-height:1}.agent-chat-empty strong{color:var(--slate-900);font:600 1.2rem Newsreader,serif}.agent-chat-empty p{max-width:320px;margin:0;font-size:.86rem}.agent-transfer-note{margin:16px 20px 0;padding:8px 12px;border-radius:8px;background:var(--rose-50);color:var(--rose-700);font-size:.78rem;font-weight:600}.agent-chat-body{min-height:340px;max-height:460px;overflow-y:auto;padding:24px;display:flex;flex-direction:column;gap:13px;background:linear-gradient(180deg,#fcfbf8,#f7f6f0);scrollbar-width:thin;scrollbar-color:var(--rose-200) transparent}.agent-chat-start{margin:auto;padding:24px;text-align:center}.agent-chat-start span{color:var(--rose-600);font:600 1rem Newsreader,serif}.agent-chat-start p{margin:4px 0 0;color:var(--muted);font-size:.84rem}.agent-message{max-width:82%;display:grid;gap:4px;padding:12px 14px;border-radius:14px;font-size:.9rem;line-height:1.5;box-shadow:0 4px 12px #18312d0d}.agent-message span{white-space:pre-wrap;overflow-wrap:anywhere}.agent-message small{font-size:.65rem;opacity:.78}.agent-message-incoming{align-self:flex-start;background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px;color:var(--slate-900)}.agent-message-outgoing{align-self:flex-end;background:var(--emerald-600);color:#fff;border-bottom-right-radius:4px}.agent-chat-composer{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;padding:14px 16px 16px;background:var(--paper);border-top:1px solid var(--line)}.agent-chat-composer input{min-width:0;padding:12px 14px;border-radius:10px;background:var(--slate-50)}.agent-send-button{min-width:112px;padding:0 18px;border:0;border-radius:10px;background:var(--rose-600);color:#fff;font:600 .9rem Instrument Sans,sans-serif;cursor:pointer;transition:background .2s,transform .2s}.agent-send-button:hover:not(:disabled){background:var(--rose-700);transform:translateY(-1px)}.agent-send-button:disabled{cursor:not-allowed;opacity:.46}.agent-auto-text-button{width:calc(100% - 32px);margin:0 16px 14px;padding:10px 14px;border:1px solid var(--emerald-600);border-radius:9px;background:var(--emerald-600);color:#fff;font:600 .84rem Instrument Sans,sans-serif;cursor:pointer;transition:background .2s,transform .2s}.agent-auto-text-button:hover:not(:disabled){background:var(--emerald-700);transform:translateY(-1px)}.agent-auto-text-button:disabled{cursor:not-allowed;opacity:.46}.agent-transfer-panel{padding:18px 20px 20px;background:#fff;border-top:1px solid var(--line)}.agent-transfer-panel>div:first-child{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px}.agent-transfer-panel>div:first-child strong{color:var(--slate-900);font:600 .95rem Newsreader,serif}.agent-roster{display:flex;flex-direction:column;gap:5px;max-height:170px;overflow-y:auto;border:1px solid var(--line);border-radius:10px;padding:7px;background:var(--slate-50)}.agent-row{width:100%;display:flex;align-items:center;gap:9px;padding:8px 10px;border:0;border-radius:8px;background:transparent;color:var(--slate-900);font:inherit;text-align:left;cursor:pointer;transition:background .18s,color .18s}.agent-row:hover:not(:disabled){background:#fff;color:var(--rose-700)}.agent-row.sel{background:var(--rose-600);color:#fff}.agent-row.offline{cursor:not-allowed;opacity:.65}.agent-row-action,.agent-row-status{margin-left:auto;font-size:.72rem;font-weight:600}.agent-row-action{color:inherit}.agent-row-status{color:var(--muted)}.dot-online,.dot-offline{width:9px;height:9px;flex:0 0 9px;border-radius:50%;display:inline-block}.dot-online{background:#2e9e4f;box-shadow:0 0 0 3px #2e9e4f1f}.dot-offline{background:#b9c4c2}.agent-transfer-button{width:100%;margin-top:10px;padding:11px 16px;border:1px solid var(--rose-600);border-radius:9px;background:var(--rose-600);color:#fff;font:600 .84rem Instrument Sans,sans-serif;cursor:pointer;transition:background .2s,transform .2s}.agent-transfer-button:hover:not(:disabled){background:var(--rose-700);transform:translateY(-1px)}.agent-transfer-button:disabled{cursor:not-allowed;opacity:.45}.agent-transfer-message{margin:9px 0 0;color:var(--err);font-size:.78rem}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.powered-by{display:inline-flex;align-items:center;gap:7px;color:var(--muted);font-size:.8rem}.powered-by strong{color:var(--rose-700);font-family:Newsreader,serif}.chat-powered-by{display:flex;align-items:center;justify-content:center;gap:7px;margin:0;padding:10px 16px 12px;color:var(--muted);background:var(--paper);border-top:1px solid var(--line);font-size:.7rem;letter-spacing:.02em}.chat-powered-by strong{color:var(--rose-700);font:600 .78rem Newsreader,serif}@media (max-width: 900px){.agent-dashboard-grid{grid-template-columns:1fr}.agent-queue-card{order:1}.agent-chat-shell{order:2}.agent-status-strip{grid-template-columns:1fr}}@media (max-width: 600px){.agent-dashboard{padding-top:34px}.agent-dashboard-header{align-items:flex-start;flex-direction:column}.agent-dashboard-header .btn{width:100%}.agent-status-item{min-height:78px}.agent-queue-heading{padding:19px}.agent-queue-item{align-items:stretch;flex-direction:column}.agent-accept-button{justify-content:center}.agent-chat-header{align-items:flex-start;padding:16px}.agent-chat-body{min-height:320px;padding:20px 16px}.agent-message{max-width:90%}.agent-chat-composer{grid-template-columns:1fr}.agent-send-button{min-height:46px}.agent-transfer-panel{padding:16px}}:root{--ink: #18312d;--paper: #fffdf8;--mist: #f4f0e8;--slate-50: #f7f7f3;--slate-100: #ecece5;--slate-600: #62716d;--slate-900: #18312d;--rose-50: #fff1eb;--rose-100: #ffe0d5;--rose-200: #f7b7a5;--rose-400: #e97862;--rose-600: #c85543;--rose-700: #963c32;--emerald-600: #2e7564;--emerald-700: #205c4e;--line: #dddcd2;--muted: #62716d}body{background:#f7f5ef;color:var(--ink);font-size:1.02rem}::selection{background:var(--rose-200);color:var(--ink)}h1,h2,h3,.logo{letter-spacing:-.025em}.wrap{max-width:1180px}.nav{height:82px;background:#fffdf8f0;border-bottom-color:#18312d1f;box-shadow:0 5px 24px #18312d0a;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px)}.logo{color:var(--ink);font-size:1.85rem}.logo:after{content:".";color:var(--rose-600)}.nav nav{gap:16px}.nav nav a{color:var(--ink);font-size:.94rem}.nav nav a.nav-login{border:1px solid var(--line);border-radius:999px;padding:9px 15px}.nav nav a.nav-login:hover{border-color:var(--rose-400);background:var(--rose-50)}.nav-language{display:inline-flex;align-items:center;gap:2px;margin-left:4px;padding:3px;border:1px solid var(--line);border-radius:999px;background:#f7f5efb8}.language-button{border:0;border-radius:999px;padding:7px 11px;color:var(--slate-600);background:transparent;font:600 .75rem Instrument Sans,sans-serif;cursor:pointer;transition:background .2s,color .2s,box-shadow .2s}.language-button:hover{color:var(--ink);background:#fffdf8e6}.language-button.active-lang{color:var(--paper);background:var(--ink);text-decoration:none;box-shadow:0 3px 8px #18312d29}.language-button:focus-visible{outline:2px solid var(--rose-400);outline-offset:2px}.menu-toggle{display:none;border:0;background:transparent;color:var(--ink);cursor:pointer;padding:8px}.menu-toggle span{display:block;width:23px;height:2px;margin:5px 0;background:currentColor;transition:transform .2s,opacity .2s}.language-dialog-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:1000;display:grid;place-items:center;padding:20px;background:#18312da3;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);animation:fade-in .2s ease-out}.language-dialog{width:min(520px,100%);padding:34px;border:1px solid rgba(255,255,255,.5);border-radius:22px;background:var(--paper);box-shadow:0 28px 80px #081e1952;text-align:center;animation:dialog-pop .25s ease-out}.language-dialog-icon{width:64px;height:64px;display:grid;place-items:center;margin:0 auto 18px;border-radius:20px;background:var(--rose-100);color:var(--rose-700);font-size:1.7rem}.language-dialog h2{margin:0 0 8px;font-size:clamp(1.6rem,5vw,2.2rem)}.language-dialog p{max-width:390px;margin:0 auto 24px;color:var(--muted);line-height:1.6}.language-dialog-options{display:grid;grid-template-columns:1fr 1fr;gap:12px}.language-dialog-option{display:flex;flex-direction:column;align-items:center;gap:8px;padding:22px 14px;border:1px solid var(--line);border-radius:14px;background:#fff;color:var(--ink);cursor:pointer;transition:transform .2s,border-color .2s,box-shadow .2s}.language-dialog-option:hover{transform:translateY(-3px);border-color:var(--rose-400);box-shadow:0 12px 26px #18312d1a}.language-dialog-option strong{font:600 1.05rem Newsreader,serif}.language-dialog-option span{color:var(--muted);font-size:.78rem}@keyframes fade-in{0%{opacity:0}to{opacity:1}}@keyframes dialog-pop{0%{opacity:0;transform:translateY(12px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}.hero{position:relative;isolation:isolate;overflow:hidden;max-width:none;padding:104px max(20px,calc((100% - 1140px)/2)) 92px;background:radial-gradient(circle at 85% 18%,rgba(247,183,165,.38),transparent 25%),linear-gradient(135deg,#f7f5ef,#fffdf8 54%,#edf3ed);border-bottom:0}.hero:after{content:"";position:absolute;z-index:-1;right:8%;bottom:-140px;width:360px;height:360px;border:1px solid rgba(46,117,100,.2);border-radius:50%;box-shadow:0 0 0 28px #2e75640a,0 0 0 58px #2e756406}.hero>*{max-width:760px}.hero .between{max-width:none}.badge-rose{background:#ffe0d5b8;border-color:#c8554333;color:var(--rose-700);letter-spacing:.035em;text-transform:uppercase;font-size:.72rem}.hero h1{max-width:760px;font-size:clamp(3.15rem,7vw,6.5rem);line-height:.98;color:var(--ink)}.lead{max-width:650px;color:#526762;font-size:1.18rem;line-height:1.65}.hero .lead{margin:26px 0 0}.hero .row{margin-top:30px!important}.btn{border-radius:5px;padding:14px 22px;background:var(--emerald-600);box-shadow:0 10px 22px #2e75642e}.btn:hover{background:var(--emerald-700);box-shadow:0 13px 26px #2e756438}.btn.ghost{border:1px solid rgba(24,49,45,.28);color:var(--ink);background:#fffdf84d}.btn.ghost:hover{border-color:var(--rose-600);color:var(--rose-700);background:var(--rose-50)}.hero-features{max-width:none;margin-top:54px;gap:10px}.feature-pill{padding:10px 14px;border-radius:4px;border-color:#18312d1f;background:#fffdf899;color:#526762;box-shadow:none;font-size:.83rem}.dot-green{background:var(--emerald-600)}.founder{padding:104px 0;background:var(--ink);border:0}.founder .photo{box-shadow:18px 18px #e87862bf}.fgrid{gap:52px}.founder .role{color:#a8c8bc;text-transform:uppercase;letter-spacing:.08em;font-size:.72rem}.founder h2{font-size:clamp(2.4rem,4vw,4rem)}.founder p{color:#d3ded8}.founder h4{color:#f8f5ee}.founder .card{background:var(--paper);border:0;border-radius:5px;box-shadow:0 20px 40px #0003}.founder .card h3,.founder .card label,.founder .card p{color:var(--ink)}.founder .card .muted{color:var(--muted)}.founder .card .btn{width:100%}.card-sub-info{padding-top:16px}.card-sub-info p{color:#a8c8bc;font-size:.9rem}.quote-box{border-left-color:var(--rose-400);color:#d3ded8}.sched div{border-bottom-color:#ffffff26}.narrative-section{max-width:1140px;margin:0 auto;padding:104px 20px;background:transparent;border:0;border-radius:0}.narrative-section h2,.block>h2{font-size:clamp(2.4rem,4.5vw,4.4rem)}.subtitle-lead{color:var(--rose-700);font-size:1.25rem}.why-box{background:#eaf1eb;border:0;border-radius:5px;padding:36px}.why-box h3,.why-box ul{color:var(--ink)}.why-box li::marker{color:var(--rose-600)}.block{padding-top:88px;padding-bottom:88px}.block>.lead{margin-top:10px!important}.services-grid,.steps-grid,.faq-grid{gap:16px}.service-card,.step-card{border:1px solid var(--line);border-radius:5px;box-shadow:none;background:#fffdf8b8}.service-card{border-top:3px solid var(--rose-600);padding:30px}.service-card:hover{transform:translateY(-3px);box-shadow:0 16px 28px #18312d14}.serv-num{color:var(--rose-200)}.steps-section{max-width:none;margin:0;padding:92px max(20px,calc((100% - 1140px)/2));border:0;border-radius:0;background:#eaf1eb}.step-card{padding:30px;background:#fffdf8b8}.step-num-badge{border-radius:5px;background:var(--rose-600)}.faq-section{padding-top:94px}.faq-grid .card{border-radius:5px;box-shadow:none;padding:26px}.faq-grid .card h3{font-size:1.15rem}.dgrid{gap:16px}.dcard{border-radius:5px;border-color:var(--line);padding:12px;background:var(--paper)}.dcard:hover{transform:translateY(-5px);box-shadow:0 18px 30px #18312d17}.dcard .photo{border-radius:3px}.dcard h3,.dcard .role,.dcard .link{margin-left:6px;margin-right:6px}.specialist-intro{margin-top:8px;font-size:1rem}.specialist-link{margin-top:24px}.foot{max-width:none;margin-top:0;padding:38px 20px;background:var(--ink);border:0;color:#a8c8bc}@media (max-width: 700px){.nav{height:70px}.menu-toggle{display:block;z-index:2}.nav nav{display:none;position:absolute;top:calc(100% + 1px);left:0;right:0;padding:12px 20px 18px;flex-direction:column;align-items:stretch;gap:4px;background:#fffdf8fa;border-bottom:1px solid var(--line);box-shadow:0 16px 28px #18312d1a}.nav nav.open{display:flex}.nav nav a{padding:13px 4px;border:0;border-radius:0;font-size:1rem}.nav nav a.nav-login{border:0;border-radius:0;padding:13px 4px;border-top:1px solid var(--line)}.nav-language{margin:8px 0 0;align-self:flex-start}.menu-toggle[aria-expanded=true] span:nth-child(1){transform:translateY(7px) rotate(45deg)}.menu-toggle[aria-expanded=true] span:nth-child(2){opacity:0}.menu-toggle[aria-expanded=true] span:nth-child(3){transform:translateY(-7px) rotate(-45deg)}.language-dialog{padding:28px 20px}.language-dialog-options{grid-template-columns:1fr}.hero{padding-top:70px;padding-bottom:68px}.hero .between{align-items:flex-start;gap:18px}.hero h1{font-size:clamp(2.8rem,14vw,4.2rem)}.hero .row .btn{width:100%}.hero-features{display:grid}.feature-pill{width:fit-content}.founder{padding:70px 0}.founder .photo{box-shadow:10px 10px #e87862bf}.narrative-section,.block{padding-top:64px;padding-bottom:64px}.narrative-section{gap:28px}.why-box{padding:26px}.steps-section{padding-left:20px;padding-right:20px}}.page-intro{max-width:780px;margin:0 0 42px}.page-intro .agent-eyebrow{margin-bottom:12px}.page-intro h1{margin-bottom:18px}.page-intro .btn{margin-top:12px}.about-page-content{display:grid;gap:48px;align-items:start}.about-page-content .why-box{align-content:start}.about-page-content .why-box h2,.about-clinician>h2{font-size:clamp(1.8rem,3vw,2.6rem)}.about-doctor-card{display:grid;gap:24px;margin-top:24px}.about-doctor-card .photo{max-width:360px;aspect-ratio:4 / 3}.services-page-grid{margin-top:0}.services-page-grid .service-card h2{max-width:15em;font-size:1.5rem}.services-page-cta{margin-top:52px;padding:34px;background:#eaf1eb}.services-page-cta h2{font-size:clamp(1.8rem,3vw,2.6rem)}.services-page-cta .btn{margin-top:8px}.appointment-page{max-width:920px}.appointment-card{display:grid;gap:24px;max-width:620px}.appointment-clinician{display:flex;align-items:center;gap:18px}.appointment-clinician .photo{width:96px;height:96px;aspect-ratio:1}.appointment-clinician h2{margin-bottom:4px;font-size:1.5rem}.appointment-clinician .role{margin-bottom:4px}.appointment-card>.card{box-shadow:0 10px 30px #00000014}.contact-grid{display:grid;gap:18px}.contact-grid .card{align-content:start;border-radius:5px;box-shadow:none}.contact-grid .card h2{font-size:1.65rem}.contact-grid .btn{justify-self:start}.contact-icon{color:var(--rose-600);font-size:1.5rem}.contact-email{width:fit-content;color:var(--rose-700);font-weight:600;overflow-wrap:anywhere}.privacy-page{max-width:900px}.privacy-page .page-intro{margin-bottom:36px}.privacy-page .page-intro .muted{margin:0}.privacy-sections{display:grid;gap:28px}.privacy-section{padding-bottom:22px;border-bottom:1px solid var(--line)}.privacy-section h2{margin-bottom:12px;font-size:clamp(1.35rem,2.5vw,1.75rem)}.privacy-section p{margin:0 0 12px}.privacy-section ul{margin:0 0 14px;padding-left:24px}.privacy-section li{margin:6px 0}.privacy-section address{margin-top:16px;font-style:normal}.privacy-section address p{margin:6px 0}.privacy-section address a{color:var(--rose-700)}.foot-links{display:flex;justify-content:center;flex-wrap:wrap;gap:12px 24px;margin-bottom:16px}.foot-links a,.foot-email{color:inherit;text-decoration:none}.foot-links a:hover,.foot-email:hover{color:#fff;text-decoration:underline}.foot>p{margin:0 0 8px}.foot-email{display:inline-block;margin-bottom:14px}.foot .powered-by{display:block}.nav-dropdown{position:relative}.nav-dropdown-trigger{display:inline-flex;align-items:center;gap:8px;min-height:42px;padding:8px 2px;border:0;background:transparent;color:var(--ink);font:500 .94rem Instrument Sans,sans-serif;cursor:pointer}.nav-dropdown-trigger svg{width:15px;height:15px;fill:none;stroke:currentColor;stroke-width:1.7;transition:transform .2s ease}.nav-dropdown-trigger[aria-expanded=true] svg{transform:rotate(180deg)}.nav-dropdown-trigger:hover,.nav-dropdown-trigger[aria-expanded=true]{color:var(--rose-700)}.nav-dropdown-menu{position:absolute;z-index:120;top:calc(100% + 10px);left:-18px;width:280px;padding:8px;display:grid;gap:3px;border:1px solid rgba(24,49,45,.12);border-radius:12px;background:#fffdf8fa;box-shadow:0 18px 42px #18312d24;animation:nav-menu-in .16s ease-out}.nav-dropdown-menu:before{position:absolute;top:-6px;left:28px;width:10px;height:10px;border-top:1px solid rgba(24,49,45,.12);border-left:1px solid rgba(24,49,45,.12);background:#fffdf8;content:"";transform:rotate(45deg)}.nav nav .nav-dropdown-menu a{display:grid;gap:3px;padding:11px 12px;border-radius:8px;color:var(--ink);font-size:.9rem;font-weight:600;text-decoration:none;transition:background .16s ease,color .16s ease}.nav nav .nav-dropdown-menu a:hover,.nav nav .nav-dropdown-menu a:focus-visible{background:#edf3ed;color:var(--rose-700)}.nav-dropdown-menu a span{color:var(--muted);font-size:.76rem;font-weight:400}.nav nav a.nav-appointment{padding:11px 17px;border:0;border-radius:5px;background:var(--emerald-600);color:#fff;font-weight:600;box-shadow:0 6px 16px #2e756429;transition:transform .18s ease,background .18s ease}.nav nav a.nav-appointment:hover{background:var(--emerald-700);color:#fff;transform:translateY(-1px)}@keyframes nav-menu-in{0%{opacity:0;transform:translateY(-5px)}to{opacity:1;transform:translateY(0)}}@media (max-width: 700px){.nav-dropdown{width:100%}.nav-dropdown-trigger{width:100%;min-height:46px;justify-content:space-between;padding:12px 4px;border-bottom:1px solid rgba(24,49,45,.08);font-size:1rem}.nav-dropdown-menu{position:static;width:100%;padding:6px 0 8px 12px;border:0;border-radius:0;background:transparent;box-shadow:none;animation:none}.nav-dropdown-menu:before{display:none}.nav nav .nav-dropdown-menu a{padding:11px 12px}.nav nav a.nav-appointment{margin-top:4px;padding:13px 14px;border-radius:5px;text-align:center}.nav nav a.nav-login{padding:13px 4px;border:0;border-top:1px solid var(--line);border-radius:0}}@media (min-width: 720px){.contact-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.about-doctor-card{grid-template-columns:minmax(180px,1fr) 1.4fr;align-items:start}}@media (min-width: 900px){.about-page-content{grid-template-columns:1fr 1fr}}@media (max-width: 700px){.page-intro{margin-bottom:30px}.services-page-cta{padding:26px 20px}.appointment-clinician{align-items:flex-start}.foot-links{gap:10px 16px}}